Welcome to TotallyTorn.com! We're delighted to have you as a valued customer. Please take a moment to review our Fulfillment Policy to understand how we process and fulfill your orders. If you have any questions or concerns, feel free to contact our customer support team at TShirts@RedBarnWarehouse.com or 704-979-7100.
**Order Processing:**
- Orders are typically processed within 1-2 business days after payment confirmation.
- Processing times may vary during peak seasons or promotional events.
**Shipping Methods:**
- We offer standard and expedited shipping options to cater to your preferences.
- Shipping costs and estimated delivery times are provided during the checkout process.
- International customers are responsible for any customs duties or taxes imposed by their respective countries.
**Order Tracking:**
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Please allow some time for the tracking information to be updated by the shipping carrier.
**Delivery Times:**
- Estimated delivery times are displayed during the checkout process and may vary based on your location and chosen shipping method.
- Unforeseen circumstances such as weather or carrier issues may cause delays, which are beyond our control.
**Backorders and Out of Stock Items:**
- In the rare event of an out-of-stock item, you will be notified promptly.
- Choose to wait for the item, replace it with an alternative, or receive a refund.
**Address Accuracy:**
- Ensure your shipping address is accurate and complete to prevent delays or misdeliveries.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
**Order Cancellation:**
- Orders can be canceled within 24 hours of placement by contacting our customer support.
- Once an order is processed and shipped, it cannot be canceled.
**Lost or Stolen Packages:**
- We are not responsible for lost or stolen packages after they are marked as delivered by the shipping carrier.
- Contact the carrier directly or our customer support for assistance with delivery issues.
**Returns and Exchanges:**
- Refer to our dedicated Returns and Exchanges Policy for detailed information on returns and exchanges.
Thank you for choosing Totally Torn! Your satisfaction is our priority, and we appreciate your trust in our products and services.